AI Technology
What Is an AI Receptionist? Everything You Need to Know in 2026
An AI receptionist is a software-powered virtual assistant that answers calls, responds to questions, books appointments, and captures leads — all without human staff. Unlike basic voicemail systems, AI receptionists understand natural language, follow custom workflows, and integrate with your existing business tools. This guide covers how AI receptionists work, what they cost, real-world use cases, and how to evaluate whether one is right for your business.