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Industry Solutions

AI Receptionist for Home Services

From HVAC to plumbing to landscaping — Operiq is trained to handle the specific questions, services, and scheduling needs of your industry. No generic responses. Real expertise.

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HVAC

Never Miss an AC Call in July

HVAC calls are time-sensitive and seasonal. When it's 95 degrees and their AC is broken, they call everyone. Whoever picks up first gets the job. Operiq ensures that's you — every time, 24/7.

  • Summer rush: inquiries get lost, jobs go to competitors
  • After-hours emergencies — you're losing money while you sleep
  • Price quoting over the phone takes too long, customers hang up
  • Scheduling conflicts when you can't verify appointment availability
  • No-shows from customers who forgot they booked
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How Operiq Handles It

Inbound Call — After Hours
Customer calls at 11pm with no AC. Operiq answers immediately, captures their info and issue, generates a quote from your pricing matrix, and books them for first-thing tomorrow. You wake up to a confirmed job.
Price Quote — Service Question
"How much to replace a 3-ton AC unit?" Operiq pulls your pricing matrix, asks clarifying questions (unit age, brand, efficiency), and gives a ballpark estimate — all without human involvement.
Appointment Reminder
Automated SMS reminder goes out 24 hours before the appointment. Customer confirms or reschedules with AI. No-show rate drops dramatically.
Plumbing

Emergency Calls. Instant Response.

Plumbing emergencies don't wait for business hours. A burst pipe at midnight needs an immediate response — or you lose the job to whoever picks up first. Operiq handles the flood of calls and filters the real emergencies.

  • Emergency calls at 2am — you're losing sleep and losing jobs
  • Estimates over chat: "How much to fix a leak?"
  • Small jobs that aren't worth dispatching a truck
  • Repeat customers calling for status updates
  • High call volume during storms, frozen pipes season
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How Operiq Handles It

Emergency Call — 2AM
Customer calls about a burst pipe. Operiq answers in seconds, captures the address, urgency level, and contact info. Sends you a priority notification. You dispatch immediately.
Drain Cleaning Quote
"How much for drain cleaning?" Operiq pulls your pricing, asks about the type of clog (kitchen vs bathroom vs main line), and gives a quoted price range. Converts to a booking if they want to proceed.
Service Follow-Up
Customer calls to check if their scheduled service is still on. Operiq looks up the appointment, confirms the time, reminds them of any prep needed. One call, no hold time.
Electrical

Safety Calls. Smart Routing.

Electrical jobs come with safety questions and code compliance. Customers need assurance they're hiring someone legitimate. Operiq qualifies leads, provides pricing estimates, and routes safety issues to you immediately.

  • Customer safety concerns — "Is this safe to wait until Monday?"
  • Complex pricing — "What does it cost to rewire a bathroom?"
  • Permit questions and inspection scheduling
  • High-voltage emergencies require immediate human response
  • Commercial vs residential call routing
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How Operiq Handles It

Safety Concern — Immediate Routing
Customer reports sparking outlet, burning smell. Operiq flags this as priority, captures address, and routes directly to you with emergency alert. This isn't a job to book for next week.
Panel Upgrade Quote
"I'm renovating, need to upgrade my panel." Operiq collects project details: square footage, current panel age, scope of work. Qualifies the lead for your sales team to follow up with an on-site estimate.
Outage Emergency
24/7 availability means you're there when the power goes out and they need an emergency generator or immediate service. Every call is answered.
Landscaping

Seasonal Demand. Year-Round Presence.

Landscaping is seasonal and weather-dependent. Operiq handles quote requests, schedules consultations, and captures leads even when you're mowing in the field. Never miss a quote request while you're on a job.

  • Quote requests come in while you're on a job site
  • Seasonal surge: spring cleanup, fall aeration, snow removal
  • Consultation requests need follow-up, which gets forgotten
  • Property management accounts with multiple contacts
  • Material pricing changes (mulch, stone, plants) affect quotes
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How Operiq Handles It

Quote Request — Lawn Maintenance
"What's your price for weekly lawn maintenance? 1 acre." Operiq pulls your pricing matrix, asks about property details (fence, slopes, gate access), gives a quote range, and books a consultation if they want an exact estimate.
Property Management Lead
Property manager calls about 12 units needing landscaping. Operiq captures all details, flags as commercial lead, schedules callback. You follow up with a commercial proposal.
Snow Removal — Winter Alert
First frost hits. Customers inquire about snow contracts. Operiq handles the surge, captures property details, processes contracts. You focus on the work, not the admin.
Roofing

Storm Damage. Fast Response.

Roofing is driven by weather events. When a storm hits, every roof in the neighborhood needs inspection. The company that answers first gets the jobs. Operiq handles the call volume spike and qualifies leads for urgency.

  • Storm surge: hundreds of calls in days after severe weather
  • Insurance claim questions that take forever to answer
  • Inspection scheduling and property access coordination
  • Material availability and pricing questions
  • Demo/scope questions for complex projects
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How Operiq Handles It

Storm Damage — Immediate Response
Hail storm just passed. Customer calls about their damaged roof. Operiq answers instantly, captures address, damage description, insurance status. Schedules inspection appointment. You're in the queue before you even know about the storm.
Insurance Claim Support
Customer asks about working with insurance. Operiq walks them through your process: inspection, documentation, claim assistance, work scheduling. Converts uncertain leads into confirmed appointments.
Lead Qualification — Full Roof vs Patch
"Do you do full roof replacements?" Operiq qualifies the scope, asks about square footage, current roof age, damage extent. Converts vague inquiries into consultation bookings with qualified leads.
Cleaning

Repeat Business. Automated.

Cleaning businesses thrive on recurring clients. Operiq captures new leads, manages recurring bookings, sends reminders, and handles the admin so you can focus on cleaning — not answering phones.

  • Recurring client scheduling: bi-weekly, monthly, one-time
  • Large homes vs apartments: different pricing, different booking flows
  • Add-on services: deep clean, move-out clean, post-construction
  • Supply requests and estimate questions
  • After-hours inquiries from busy professionals
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How Operiq Handles It

New Lead — First-Time Booking
"I need a deep clean for my 4-bedroom house, moving out next month." Operiq captures property details, asks about size, condition, special requirements, and preferred date. Books the job and sends confirmation. Lead converted in one call.
Recurring Client — Add On Service
Existing client calls to add carpet cleaning to their regular service. Operiq pulls their account, adds the service, confirms timing. No hold time, no "we'll call you back."
Instant Quote — Standard Clean
"What does a standard 2-bedroom apartment cleaning cost?" Operiq pulls your base pricing, factors in add-ons (deep clean, inside fridge, inside oven), gives an instant quote. Customer books immediately.
Why Home Services Choose Operiq

Built for the way you work

24/7
AI available when you can't be
5 min
Average setup time to train your AI
40%
Average reduction in missed calls
$0
Staff overhead vs hiring a receptionist

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